Return & Refund Policy
At Nutrevis, we value customer satisfaction and stand by the quality of our smart color-changing lights. If you are not completely satisfied with your purchase, our Return & Refund Policy ensures a hassle-free process.
1. Eligibility for Returns
You can request a return within 30 days of receiving your order if:
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The product is unused and in its original packaging.
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All accessories and manuals are included.
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A valid proof of purchase is provided.
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2. How to Initiate a Return
To start a return, please contact us at info@nutrevis.xyz with your order details. Our support team will guide you through the process.
Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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We recommend using a trackable shipping service for safe delivery.
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3. Refund Process
Once we receive and inspect your return, we will process your refund within 7 business days. The refund will be credited to your original payment method.
Non-Refundable Items
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Used or damaged items not due to manufacturer defects.
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Products returned after 30 days from the delivery date.
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4. Defective or Damaged Products
If you receive a damaged or defective smart light, please contact us immediately at info@nutrevis.xyz. We will arrange for a replacement or refund at no extra cost.
5. Contact Us
For any inquiries about our Return & Refund Policy, feel free to reach out:
📍 Address: 2000 Michigan Ave, Kenner, LA 70062, USA
📞 Phone: (323) 238-0696
📧 Email: info@nutrevis.xyz
At Nutrevis, we strive to provide a seamless shopping experience for your smart lighting needs.
🔗 Learn more at https://nutrevis.xyz/